Sales Administrator

Sales Administrator

Location: Low Prudhoe (on-site)

Hours: Full-time

Contract: Permanent (subject to recruitment)

Do you enjoy keeping things running smoothly while making sure sales processes move forward accurately and on time? If you’re a confident communicator, detail-focused, and keen to support a busy sales function, we’d love to hear from you.

As a Sales Administrator at Ashcourt Group, you’ll be the person customers and internal teams rely on for accurate information, well-managed administration, and a professional, friendly approach. This is a hands-on role where organisation really matters—and where your attention to detail helps turn enquiries into successful outcomes.

We’re looking for someone who can balance day-to-day administration with a proactive mindset: you’ll manage orders and documentation, follow up on queries, and ensure every step of the process is handled correctly. If you like being the steady support behind results, this could be the role for you.

What you’ll be doing

• Supporting the sales team with day-to-day administration, including processing sales-related documentation and maintaining accurate records.
• Handling customer enquiries professionally—by phone and email—ensuring queries are logged, followed up, and resolved in a timely manner.
• Managing quotations and orders by checking details, confirming information, and coordinating next steps.
• Updating internal systems with correct information, ensuring data quality and consistent reporting.
• Liaising with internal departments to keep schedules and documentation aligned, helping projects move forward without delays.
• Maintaining document control—ensuring paperwork is complete, filed correctly, and easy to retrieve when needed.
• Monitoring outstanding actions and chasing progress where appropriate, so nothing falls through the gaps.
• Supporting compliance and quality standards by following established processes and double-checking information.

What we’re looking for

• Previous administration or sales support experience is desirable (but we’re open to strong candidates who have transferable skills).
• Excellent attention to detail and confidence with figures, documents, and records.
• Strong communication skills—you’ll be comfortable speaking with customers and supporting colleagues with clarity and tact.
• Good IT skills, particularly with office systems and data entry. (Experience with ERP is a bonus.)
• A calm, organised approach to managing multiple tasks and priorities in a busy environment.
• Professional and friendly attitude, reflecting a high standard of customer care.

Why this role could be right for you

This isn’t just an admin position—it’s a key support role that helps keep the sales process moving and ensures customers receive accurate, timely information. You’ll work in a welcoming office environment where quality matters, and where the way you work—thorough, reliable, and proactive—can genuinely make a difference.

You’ll also benefit from a company culture that values people and invests in training and development. Whether you’re building on existing sales admin experience or stepping into a role that challenges and grows your skills, you’ll have the space to learn and progress.

What you can expect from Ashcourt Group

Ashcourt Group prides itself on producing a quality product and service, something that is reflected in our people. The Group offers employees a range of training and development opportunities alongside providing a welcoming office environment.

Next steps

If you’re ready to bring structure, professionalism, and a friendly customer focus to a fast-paced support role, we’d love to hear from you. Apply today with your CV and a brief note about why you’re interested in the Sales Administrator position and what you enjoy most about administration and customer support.

We may review applications as they arrive, so early application is encouraged.